Terms of service.

Last updated: September 1, 2026 · Effective immediately

These terms cover the use of this website and the general framework for working with us. Where you have signed a project contract with us, that contract governs the work and these terms fill in around it.

1. Who you are contracting with

Your contract is with ECOSOL PRO S.R.L., a company registered in Romania, trading as Smartix Digital.

2. Using this website

You may read, quote and link to this site freely. You may not attempt to break into it, overload it, scrape it in a way that degrades service for others, or use the contact form to send unsolicited commercial messages. The form applies a limit of five submissions per hour per IP address; that limit is not a challenge.

The site is provided as it is. We work hard on uptime and we publish honest numbers, but nothing here is a guarantee that the site will be reachable at any given moment.

3. Our services

We provide SEO, web development, CRM/ERP systems, managed hosting, paid acquisition and local visibility work. Scope, deliverables, timeline and price are agreed per engagement and set out in a written proposal or contract. Nothing on this website is an offer capable of acceptance, and no price is published here.

4. What we promise, and what we do not

We promise care, seniority and honest reporting. We will tell you when something is not working, including when that thing is our idea.

We do not promise specific search rankings, traffic volumes, conversion rates or revenue. Search engines and advertising platforms are third-party systems whose behaviour we can influence and predict but cannot control, and anyone in our industry who guarantees a ranking is either misinformed or misleading you. Figures shown on this site describe past work; they are not a forecast for yours.

5. Your responsibilities

Projects need input. You agree to provide the access, content, approvals and factual information a project requires, and to have the right to give us any material you supply. Delays in these shift timelines. Content you provide must not be unlawful or infringe anyone else's rights.

6. Intellectual property

The Smartix Digital name, logo, site design, copy and code are ours. On delivered client work, ownership transfers to you on full payment: the design, the content and the accounts are yours, and you can leave with all of it. We retain ownership of our internal tools, frameworks and know-how, and of any pre-existing components we bring to a project, for which you receive a licence to use as part of the delivered work.

Unless you ask us not to, we may name you as a client and show the work in our portfolio. Tell us and we will not.

7. Payment

Fees, schedule and invoicing terms are set in the engagement contract. Invoices are issued in RON or EUR as agreed and are payable by the due date on the invoice. Late payment may lead us to pause work after notice. Romanian statutory interest applies to overdue amounts.

Hosting and other recurring services are billed in advance for the period and are managed through cp.smartix.digital, which has its own terms.

8. Cancellation and refunds

Either side may end an engagement with written notice as set out in the contract. Work completed and costs already committed up to the end date remain payable. Where you are a consumer rather than a business, your statutory withdrawal rights under Romanian and EU consumer law apply and nothing here limits them.

9. Liability

To the extent Romanian law permits, our total liability for any engagement is limited to the fees you paid us for that engagement, and we are not liable for lost profit, lost revenue or lost data. Nothing in these terms excludes liability for death, personal injury, fraud, or anything else that cannot lawfully be excluded.

10. Third-party services

Projects often involve platforms we do not own — search engines, advertising networks, payment providers, registrars. Their availability, pricing and policies are theirs to change, and we are not responsible for those changes, though we will help you respond to them.

11. Governing law and disputes

These terms are governed by Romanian law. We would much rather talk than litigate: raise a problem with us first and we will try to fix it. Failing that, the competent courts of Bucharest, Romania have jurisdiction.

If you are a consumer, this choice of law does not deprive you of the protection of the mandatory consumer rules of the country you live in. Clients in the Republic of Moldova keep the rights given to them by Moldovan law, including under Law no. 195/2024 on the protection of personal data.

If you are a consumer, you may also contact the National Authority for Consumer Protection, ANPC, or use the European Commission's Online Dispute Resolution platform.

12. Changes

We may update these terms. The version in force is the one published here on the date you use the site, and the date at the top tells you when it last changed. Changes do not alter a signed contract already in progress.

Contact

ECOSOL PRO S.R.L. — trading as Smartix Digital
Trade Register J2019003396232 · VAT RO39292598
Str. 1 Decembrie 1918 nr. 122, sat Roșu, com. Chiajna, jud. Ilfov, Romania
Email: contact@smartix.digital
Phone: +40 749 274 274